Outsource application management
Studies show that IT departments spend 70% of their time managing their applications.
Outsourcing application management not only creates more time in the IT department for innovation and new development of smart solutions for the business – it also ensures that the existing applications are further developed, improved, and maintained.
More time for innovation
Irregular resource pulling on employees for maintenance of old applications remove time and focus from innovation and digital transformation.
The application, which started as a quick solution to a specific challenge, over time will be further developed and business-critical – and its management now takes far too much time in the IT department.
It can be difficult to maintain knowledge about applications in the IT department. Employees stop and do not get to pass on their knowledge, and suddenly important knowledge is lost.
Optimisation & Factoring
Miracle makes a virtue out of overseeing complex systems and ensuring future development and operation.
Together with you, we create a new roadmap that provides the most value for you, while ensuring the daily operation of the system.
Whether it is of short or long duration, we can help.
Application and Operational Support
At Miracle, we take pride in knowing our customers and their systems. In addition to taking over the management of applications, we also offer support on SLA agreements. We are based on the ITIL framework in a flexible setup that supports your needs without lengthy processes and procedures.
Get the most out of your IT investment – let Miracle take over the support