Miracle A/S
Borupvang 2C
2750 Ballerup
Tlf.: +45 4466 8855
CVR: 2567 8990
info@miracle.dk

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Jira Service

Management

 

Optimise your IT Service Management

Optimise your IT Service Management with Jira Service Management Solution from Atlassian and experience how it benefits your Service Desk employees and your clients. In addition to powerful management of incidents, problems, and service requests, Jira Service Management offers top-class self-service, while smart intelligence always auto generates the most relevant solution proposals for your users.

The many features …

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SLA Handling

Configure SLA for different job types

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Queues

Make queues according to job type, customer, or administrative unit

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Knowledge Database

Knowledge database via Confluence integration

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Customer service

Customer service via portal or email

 

As an Atlassian client with Miracle
You have access to a number of benefits
  • Access to certified Atlassian consultants
  • Access to Miracle’s Atlassian Support Portal
  • Consulting in accordance with best practice
  • Assistance with solution and process optimisation
  • Subscription renewal alert
  • License consulting

Get a head start…

Whether you need to buy Jira Service Management licences, or need help analysing, educating, and facilitating start-up of Jira Service Manager Solution, Miracle – as an Atlassian Gold Solutions Partner – is ready to help.

 

Tina Facius
Sales
phone 2162 7825
Peter Melvig
Sales
phone 2177 2717
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