Miracle A/S
Borupvang 2C
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info@miracle.dk

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Atlassian Applications
by Miracle

Agile Solutions for Agile Teams

Solutions that support collaboration between departments using an agile approach add value to your business in a simple, intuitive, and structured way.
In Atlassian’s solution portfolio there is a number of solutions, models, and methods, which support collaboration between teams, while ensuring the sharing of knowledge between colleagues and collaborative partners.

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Technology for people

It is crucial to strike a balance between tech, processes, and the people who use the solutions for their everyday work.

In our Atlassian team, this is reflected in the combination of professionally competent tech gurus with process geeks, who know how to meet end users at eye level.

The Model Ensures the Process

To make certain that we understand the client’s needs and work processes correctly, we have developed a process model which provides a full view of the situation.

Atlassian’s Solution Portfolio

  • Bitbucket
  • Bamboo
  • Crowd
  • Trello
  • Statuspage

Our Approach

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Analysis of work processes and improvement suggestions

We use workshops, interviews, and observation to gather knowledge about your work processes, which is then analysed and used as a basis for suggested improvements. We take a great deal of pride in improving your workflows, and thus make your working days not only more efficient, but also more fun.

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Setup and Installation

Let us handle the installation and setup of your Atlassian software. We use Atlassian best practices in combination with our own experience in these solutions, while keeping everything in compliance with your current setup and needs.

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Performance tuning

A whole lot of factors can influence application performance, including plugins, a faulty network setup, antivirus, and more.

If you are experiencing trouble with your instance, let us have a look at it and suggest some possible solutions.

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Consultancy and education

Let us advise you on Atlassian’s product portfolio. We will guide you on how to make the right decisions.

Should you need Atlassian education, we can prepare a tailor-made course for you, while taking your other platforms into consideration as well.

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Integration & Migration of Data

Make your Atlassian platforms integrate with one another, and get the maximum out of your software, or alternatively, integration with your other platforms.

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License consulting

No matter what your license needs may be, we will gladly help with, for example:

  • License review, or an estimate of whether data centre or cloud is the right way to go.
  • To unify your licenses, so that you are only billed once a year.
  • Options and recommendations regarding add-ons.
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Hosting & Cloud

We understand the difference between Hosting and Cloud and can provide the necessary advice for you to make the right decision. If you choose a hosted solution, we offer professional hosting, making sure that your performance is on top.

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Application Support

We encourage you to outsource your user support to us. Our helpdesk has extensive Atlassian experience and can help your users, whether about project management or user management, while skilled consultants from our Atlassian team are always standing by to provide second line support.

Get a head start…

Whether you need to purchase Atlassian licenses, or you need help analysing, educating and facilitating startups, Miracle – is an Atlassian Solutions Partner – who are ready to help you.

Tina Facius
Sales
Peter Melvig
Sales
phone 2177 4717
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