Atlassian Applications
by Miracle

Agile Solutions for Agile Teams

Solutions that support collaboration across departments. An agile approach to the task bringing value to the business in a simple, intuitive and structured way.

In Atlassian’s solution portfolio, there are a number of solutions, models and methods that support the collaboration between teams and ensure knowledge sharing between colleagues and partners.

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Technology for You

There must be a balance between the technique, the processes and the people who work with the solutions.

This is reflected, among other things, in our Atlassian Team, where we have professionally strong technical gurus, but also process experts who know how to meet users at eye level.

The Model Ensures the Process

To ensure that we understand the customer’s needs and work processes correctly, we have developed a process model that supports us getting the whole overview.

Atlassian’s Solution Portfolio

Jira Core
Jira Service Management
Jira Software
Confluence
Advanced Roadmaps

Bitbucket
Bamboo
Crowd
Trello
Statuspage

Our Approach

Analysis of work processes & improvement proposals

We use workshops, interviews and observation to gather knowledge about your work processes. On these basis we analyse and prepare improvement proposals.
We take pride in improving your workflow and making your working days more efficient and more fun.

Setup and Installation

Let us take care of the installation and setup of your Atlassian software.
We use Atlassian best practices in combination with our own experience of the solutions.
All in accordance with your current setup and needs.

Performance-tuning

Many factors can influence the performance of applications.
Including plugins, incorrect network setup, antivirus, etc ..
If you experience problems with some of these instance’s, let’s look at it and provide examples of how we can help you solve your challenges.

Counseling & Education

Let us advise you within Atlassian’s portfolio of products. We can guide you to make the right decisions.
If you need training in Atlassian, we can prepare a tailor-made course for you that takes your other platforms into account.

Integration & Migration of Data

Integrate your Atlassian platforms with each other and get the most out of your software or integration with your other platforms.

License Advice

No matter what your needs are for licenses, we are happy to help with, for example:

License review or calculation on whether data center or cloud is the right way to go.
To collect your licenses so that there is only one bill per year.
Opportunities and recommendations around add ons.

Hosting & Cloud

We understand the difference between Hosting and Cloud and can give you the necessary information to make a decision.
If you choose a hosted solution, we offer professional hosting that ensures your performance functions at high consistency.

Application Support

Outsource your user support to us.
Our help desk has extensive Atlassian experience and can help your users. Whether it is project management or user management. Our skilled consultants from the Atlassian team are always ready to support you.

Get started

Whether you need to purchase Atlassian licenses, or you need help analysing, educating and facilitating startups, Miracle – is an Atlassian Solutions Partner – who are ready to help you.

Tina Facius

Sales

phone 2162 7825

email tfa@miracle.dk

Peter Melvig